Central Palace Hotel Federico II

We were disappointed by the Federico II, which is in no way a 4* hotel. We booked a room with a balcony in the description, but got put in a standard room with no balcony. There is no coffee, fridge, kettle, or clothes iron in the room. The bathroom had plumbing problems and black mould. The whole room was weirdly dark with bad lighting. The air conditioning turns off when you walk out, so you always come back to a hot and uncomfortable room. The elevator made frightening noises and sounded unsafe, so we used the stairs. None of the staff smiled or showed any interest in our experience, they seemed irritated to be there. As others have commented, the breakfast staff were weird and stood around watching us eating and we felt like we were being monitored. You have to pay €30 if you want to get in the pool. You have to pay €20 PER DAY to park your car at the hotel, even as as a staying guest, and they had the audacity to charge us this fee and then give our car back covered in bird poop, in shocking condition. The location was very good, but otherwise we thought this hotel was a disappointment. We would never stay here again.

We enjoyed our stay. Our room was wonderful with plenty of space. The breakfast was excellent with a variety of breakfast and lunch-like options. I felt like the fruit juices were fresh-squeezed because they tasted slightly different each day. The common areas are carefully filled with tasteful historical photos with clever angles that made us want to go exploring. The hotel is a fantastic location with easy access to great restaurants and plenty of shopping. The staff was helpful.

We were disappointed by the Federico II, which is in no way a 4* hotel. We booked a room with a balcony in the description, but got put in a standard room with no balcony. There is no coffee, fridge, kettle, or clothes iron in the room. The bathroom had plumbing problems and black mould. The whole room was weirdly dark with bad lighting. The air conditioning turns off when you walk out, so you always come back to a hot and uncomfortable room. The elevator made frightening noises and sounded unsafe, so we used the stairs. None of the staff smiled or showed any interest in our experience, they seemed irritated to be there. As others have commented, the breakfast staff were weird and stood around watching us eating and we felt like we were being monitored. You have to pay €30 if you want to get in the pool. You have to pay €20 PER DAY to park your car at the hotel, even as as a staying guest, and they had the audacity to charge us this fee and then give our car back covered in bird poop, in shocking condition. The location was very good, but otherwise we thought this hotel was a disappointment. We would never stay here again.